contact information.

we love hearing from you! whether you have a question, feedback, or need help with your order, we’re here to support you.

how to contact us
email: hello@unshakeablefaith.nz we aim to respond to all emails within 48 hours, monday to friday. please note that response times may be slightly longer over weekends or public holidays.

what we can help with

• questions about products, sizing, or materials
  
• order updates or shipping queries
  
• issues with damaged or incorrect items
  
• feedback, suggestions, or general enquiries

what we cannot do

• provide medical, financial, or legal advice
  
• cancel preorders or made-to-order items once production has begun (see our cancellation policy)

by contacting us, you agree to provide accurate information and to communicate respectfully. we’ll never share your personal contact details with third parties for marketing purposes.